1jee Privacy Policy
How We Handle Your Data in Pakistan

1. Introduction

This Privacy Policy applies to all users of the 1jee platform accessible at 1jee.onl, including the 1jee Android app available through the Download section. By creating an account and using 1jee, you acknowledge that you have read and understood how your personal data is handled as described in this policy.

1jee is an online gaming platform built for Pakistani players. We collect and process personal information to operate the platform, process transactions in PKR, verify identities and provide customer support. We take the privacy of our users seriously and handle data in a way that is proportionate to the services we provide.

This policy is written in plain English so that Pakistani players can easily understand what data is collected and why. If anything here is unclear, you can contact 1jee support through your registered account for clarification.

2. Data We Collect

The personal information 1jee collects falls into several categories depending on how you interact with the platform:

3. How We Use Your Data

Each piece of data 1jee collects serves a specific operational purpose. Here is a breakdown of what the data is used for:

• Registration data is used to create and maintain your account, confirm your age eligibility, and send account-related communications.
• Verification data is used to confirm your identity before processing significant withdrawal amounts — a standard fraud prevention measure on any financial platform.
• Transaction data is used to process your PKR deposits and withdrawals, maintain accurate account balance records, and resolve any payment disputes.
• Game activity data is used to calculate wagering requirements on bonuses, detect unusual patterns that may indicate fraudulent behaviour, and provide you with your game history.
• Device and technical data is used to detect suspicious access patterns, prevent unauthorised account access, and optimise platform performance for your device.
• Support communications are used to resolve your queries and improve platform service quality.

1jee may also use anonymised, aggregated data (data with no personal identifiers) for internal platform analytics — for example, understanding which game categories are most popular among Pakistani players during PSL season. This does not involve processing identifiable personal information.

4. Payment Data & PKR Transactions

Given that all 1jee transactions are conducted in PKR using payment methods common in Pakistan — JazzCash, Easypaisa, Raast, bank transfers and cards — it is worth explaining specifically how payment data is handled.

• When you make a deposit via JazzCash or Easypaisa, the transaction is processed through those providers' own secure infrastructure. 1jee receives confirmation of the completed transaction and the amount — your JazzCash or Easypaisa PIN and wallet credentials are never transmitted to or stored by 1jee.
• For bank transfers and Raast payments, 1jee records the transaction reference number and amount for account crediting purposes. Your full bank account details are not retained beyond what is needed for the specific transaction.
• For card payments, card processing is handled through a secure payment gateway. 1jee does not store your full card number — only the last four digits and card type may be retained for your account records.
• All transaction data is retained for the period required to resolve any payment disputes and comply with any applicable record-keeping requirements.

5. Data Sharing

1jee does not sell personal data. The circumstances under which your data may be shared with third parties are limited and specific:

• Payment processors: JazzCash, Easypaisa, Raast and payment gateway providers receive the data necessary to complete your transaction — typically your account reference and transaction amount.
• Identity verification services: Where third-party identity verification tools are used, your verification documents may be processed by that service under strict confidentiality agreements.
• Game providers: Third-party game software providers receive session data necessary to run the game — this typically includes a pseudonymous session token and bet/win information, not your personal registration details.
• Legal compliance: 1jee may disclose account and transaction information if required by law or if we reasonably believe disclosure is necessary to prevent fraud or criminal activity.

6. Data Retention

1jee retains your personal data for as long as your account is active and for a period after account closure as needed for the following purposes:

• Active accounts: All account data is retained for the duration your 1jee account remains open.
• Transaction records: Financial transaction records are retained for an extended period to enable dispute resolution and comply with record-keeping standards.
• Closed accounts: After account closure, basic account and transaction records are retained for a defined period before deletion, to handle any post-closure withdrawal claims or disputes.
• Identity verification documents: Retained only for as long as necessary to fulfil their verification purpose, after which they are securely deleted.

If you wish to request deletion of your personal data, contact 1jee support through your account. Note that certain transaction and identity records may need to be retained for a legally required minimum period regardless of a deletion request.

7. Cookies & Tracking

The 1jee website and app use cookies and similar local storage technologies to provide a functional and consistent platform experience. Here is what the different cookie types do:

• Essential cookies: Keep you logged in during your session, maintain your PKR balance display, and enable basic platform navigation. These cannot be disabled without breaking core platform functionality.
• Preference cookies: Remember your game category preferences, interface settings and language choices between sessions.
• Analytics cookies: Help 1jee understand which parts of the platform are used most and how the platform performs on different device types — including the Android phones most commonly used in Pakistan. Analytics data is aggregated and does not identify you personally.

You can control cookie settings through your browser preferences. Blocking all cookies may prevent you from staying logged in or accessing certain platform features. The 1jee Android app uses equivalent local storage mechanisms to maintain session state and game preferences.

8. Security Measures

1jee implements several technical security measures to protect your personal data:

• SSL/TLS encryption for all data transmitted between your device and 1jee servers.
• Secure session tokens that expire after inactivity to protect against unauthorised account access.
• Password hashing — your account password is stored as a cryptographic hash, not as readable text, so even internal systems cannot see your actual password.
• Access controls limiting which internal systems and personnel can access personal account data.
• Fraud detection monitoring that flags unusual login locations, irregular transaction patterns and suspected bot activity.

No platform can guarantee absolute security against all possible threats. You can reduce your account risk by using a strong, unique password for your 1jee account and enabling your phone's screen lock when the 1jee app is installed.

9. Your Rights Over Your Data

As a 1jee account holder, you have the following rights regarding the personal data we hold about you:

• Right of access: You can request a summary of the personal data 1jee holds on your account.
• Right of correction: If any personal information held about you is inaccurate, you can request it be corrected.
• Right of deletion: You can request deletion of your personal data, subject to the retention requirements described in Section 6.
• Right to withdraw consent: Where data processing is based on your consent, you can withdraw that consent — though this may affect your ability to use certain platform features.

To exercise any of these rights, log in to your 1jee account and contact support through the in-account support channel. 1jee will respond to data rights requests within a reasonable timeframe. Identity verification may be required before processing a data request to prevent third-party access to your information.

10. Minors & Underage Users

1jee is strictly an adults-only platform. Users must be 18 years of age or older to register and use any part of the 1jee service. We do not knowingly collect or process personal data from individuals under 18.

If 1jee identifies or has reason to believe that a registered account belongs to someone under 18, that account will be closed immediately, the account balance will be forfeited, and all personal data associated with the account will be reviewed and handled according to child protection standards.

11. Changes to This Policy

1jee may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. For significant changes that affect how your data is used, 1jee will attempt to notify registered users via email or an in-app notification.

Your continued use of the 1jee platform after a Privacy Policy update constitutes your acceptance of the revised policy. If you disagree with any changes to the policy, you should close your account and withdraw any remaining PKR balance before the revised policy takes effect.

12. Contact & Privacy Queries

If you have questions about how 1jee handles your personal data, want to exercise any of your data rights, or need to report a potential data security issue, please contact the 1jee support team through your registered account.

For the fastest resolution on privacy and data requests, use the in-account support system rather than general contact channels. The 1jee support team understands Pakistani payment systems and account structures and can handle data queries directly.

Also see the Terms and Conditions and Responsible Gaming pages for additional information about how the 1jee platform operates.